Why is my account not sending invites?

Greetings! 👋

Let's learn how to troubleshoot and resume sending invites in Sales Engagement Tool if your account has paused. You’ll be guided through checking your Reports page, reviewing daily and weekly invite limits, and ensuring leads are ready for invites in the Campaigns dashboard. If needed, Sales Engagement Tool Support is always ready to help. Let’s get your outreach back on track! 🚀

Problem: Your Account Stopped Sending Invites 😟

Solution: Here’s a simple and friendly guide to fix this issue:

1. Access Your Reports Page 📊
   Start by opening your Reports page.
   
   

2. Review the Numbers Chart 📈
   Scroll down to find the chart with numbers.
   
   

3. Check Daily Limits ⏰
   First, check if the Sales Engagement Tool has already sent all the connections allowed for the day based on your daily limits.
   
   

   

   
   If the number for today falls within the range you’ve set in the Global limits for campaigns, you’ve hit your daily cap.
   
   
   
   Also, make sure you haven’t sent more than 200 invites this week.
   
   

4. Explore Your Campaigns Dashboard 📅
   If your numbers are below 200, head over to your Campaigns dashboard and scroll to the right side.
   
   
   
   
   

5. Assess Leads Readiness 👥
   Finally, check if there are Leads ready for the "invite to connect" step, or if they need to complete other steps first.
   
   

If none of these scenarios apply to your situation, please reach out to our Support team for a deeper investigation. We’re here to help! 🤝

We hope this guide has been useful in resolving your issue. Enjoy your Sales Engagement Tool experience, and happy connecting! 🚀